Due to the COVID-19 virus, national postal services have reduced service due to lack of air lift to international destinations.
Please be advised that we have received notice that certain countries are no longer offering AIR MAIL
service or suspending all service until further notice. In some instances, only surface mail services (6-8 week service) are available.
If you are not sure of the current postal services offered by your national postal service, please send us an e-mail so we can confirm what options are available to your country.
We will utilize AIR MAIL postal services as soon as they are offered to your destination.
RETURNS & EXCHANGES
Advertisements / Photographs / Safety Cards / Timetables
Unfortunately in this age of digital reproduction, we have had to implement some policies to avoid illegal duplication. For those items listed above, there are no returns or exchanges - ALL SALES ARE FINAL.
All Other Items
All other items come with a 14-day money back guarantee. Items are to be returned to www.LIONROCKGIFTS.com using normal airmail postal services at the buyer's expense.
If you have concerns or reservations about a purchase, please contact us for additional information.
www.LIONROCKGIFTS.com can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to some international destinations.
Most of our items are shipped within one to three business days after finalized payment. All prices include complimentary online tracking (where available). Please contact us for a quote if you need additional shipping services such as insurance, etc. These services are available upon request. Buyer is responsible for all, if any, incurred customs charges, taxes and fees.
www.LIONROCKGIFTS.com is not responsible for any damages incurred during shipping or lost packages if the buyer does not opt for insurance. Please verify that your address is updated and correct. Please double check your address to ensure it is sent to the correct location. You will be responsible for the shipping costs to send the item to the correct address.